Delete your JhatpatOrder account

This page explains how vendors using the JhatpatOrder app, provided by Webtricks Software, can delete their account and data.

How to request deletion

1. Send an email to [email protected] with the subject “Delete my JhatpatOrder account”.
2. Send it from the email address registered on the account, and include your business name and the phone number on the account.
3. We may contact you to confirm the request, so that no one else can delete your account.
4. We confirm by email once the account has been deleted.

What is deleted

• Your account details: name, business name, email address, phone number and login details.
• Staff logins linked to your account.
• Your menus, items, prices, images, tables and QR codes.
• Order records for your business.
• Notification tokens for devices signed in to your account.

Deletion is completed within 30 days of confirming your request. Copies in our backups are removed within a further 90 days.

What may be kept

We keep a limited record only if the law requires it, and it is not used for any other purpose. JhatpatOrder never holds payment or bank details, so there is no payment information to delete.

Deleting only some data

If you want to keep your account but remove particular information, such as old orders or images, email us with the details and we will help.

Customers

Customers who order through a JhatpatOrder ordering page do not create an account and are not asked for any personal details, so there is no customer account or personal data to delete. If you have a question about an order, contact the vendor you ordered from or email us.